Warranty

OUR WARRANTY

MINI SPLIT AIR CONDITIONER WARRANTY

ALCAV ELECTRONICS (here in after "Company") warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If this date cannot be verified, the warranty period begins sixty (60) days from the date of purchase. If a part fails due to a workmanship defect during the applicable warranty period, the company will provide a new or re-manufactured spare part at Company's option, to replace the failed defective component with NO charge for this concept (spare part cost). This limited warranty is subject to all provisions, conditions, limitations, and exclusions listed below:

  1. Eight years (8) on Compressor: The compressor is warranted for a period of eight (8) years to the original registered end user.
  2. Two (2) years on parts: Parts are warranted for a period of two (2) years to the original registered end user.
  3. Remote control: 90 days warranty to the original registered end user.
  4. Proper installation and maintenance: Limited warranty applies only to systems that are installed or serviced by a state-certified or licensed HVAC contractor, under applicable local and state law, building regulations, and permits, in accordance with installation and operation manual instructions and good trade practices.
  5. The warranty applies only to products remaining in their original installation location.
  6. Defective parts - Must be returned to the distributor.

LIMITATION OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES, CONDITIONS OF MERCHANTABILITY, OTHER MADE FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, IN THIS CASE, THE ABOVE TERMS MAY NOT BE APPLYING TO YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON.

THIS WARRANTY DOES NOT COVER:

  1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of either defective part, replacement parts, or new units.
  2. Normal maintenance (at least once per year), including cleaning of indoor and outdoor heat exchangers, air filters, and mobile parts lubrication.
  3. Failure, damage, or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration, or improper operation.
  4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
  5. Damage due to floods, winds, fires, lightning, accidents, corrosive environments (corrosion, chemicals, etc.), or other harmful environments beyond the control of the company.
  6. Parts not supplied or designated by the company or damaged resulting from their use.
  7. Products installed outside of the USA or its territories.
  8. Electricity or fuel cost, or increases in electricity or fuel cost from any reason whatsoever, including additional or unusual use of supplemental electrical heat.
  9. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
  10. Any special, indirect, or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the exclusion of incidental or consequential damages; in this case, the above limitation may not apply to you.